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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erin Bright

Erin Bright

September 11, 2026

5  out of  5
rating by Erin Bright
"In May I was is a car accident. April was very helpful and very patient with me. Was dealing with a lot of trauma from it. She went above and beyond to help me every time I needed it. And just today she helped me with my new car. And a few more things. Had a few laughs and had , as always a very pleasant visit with her. I will continue to use her as my agent. And would highly recommend her to anyone who is thinking about changing their provider."
We responded:
"Erin, thank you for sharing this! I’m so glad April was there for you when you needed us most. She truly cares about the people she helps, and we’re lucky to have her on our team. We really appreciate your trust and recommendation!"
Profile photo of Daniel Rodriguez

Daniel Rodriguez

September 10, 2026

5  out of  5
rating by Daniel Rodriguez
"Jose is Awesome!! Highly recommend. Always good vibes, and great attention."
We responded:
"Daniel, thank you! Jose is awesome, and we’re lucky to have him on our team. We really appreciate the recommendation and your kind words!"
Profile photo of Gurnoor Ghuman

Gurnoor Ghuman

September 10, 2026

5  out of  5
rating by Gurnoor Ghuman
"Awesome services and customer service."
We responded:
"Gurnoor, thank you! We really appreciate the kind words and are glad you had a great experience with our team!"
Profile photo of Damaris Sainz

Damaris Sainz

September 10, 2026

5  out of  5
rating by Damaris Sainz
"I’ve had the pleasure of working with Cassie, Brian, April and other agents at different times for my insurance needs, and they have always been amazing. They not only find the best price, but also adapt everything to fit my situation perfectly. The coverage options are excellent for the value, and they take the time to clearly explain why each coverage is important. I really appreciate their honesty, patience, and personal attention. Highly recommended!"
We responded:
"Damaris, thank you so much! We’ve really enjoyed working with you over the years, and I’m glad Cassie, April, and our whole team have taken great care of you. We truly appreciate your continued trust in us!"
Profile photo of Cindy Hirmann

Cindy Hirmann

September 9, 2026

5  out of  5
rating by Cindy Hirmann
"Have been here before had to let it go but the minute called got me right back on the road again. Super friendly and helpful. Thank you"
We responded:
"Cindy, thank you! We’re so happy to have you back with our agency. We truly appreciate you giving us the opportunity to take care of you again. Welcome back!"
Profile photo of Quinn Burdette

Quinn Burdette

September 5, 2026

5  out of  5
rating by Quinn Burdette
"Jose Montanez is the best agent ever! Very helpful and knowledgeable. Explained everything clearly and he helped me get the best policy for my current situation and gave me good advice for the future. I will be recommending him to my friends and family and anyone reading my review! Thank you for your help, will definitely be back :)"
We responded:
"Thank you so much, Quinn! We really appreciate you taking the time to leave such a great review. Jose does an awesome job making sure our customers understand their options and find coverage that fits their needs. We’re lucky to have him on our team! Thank you for trusting our office, and especially for recommending us to your friends and family. We look forward to helping you for years to come!"
Profile photo of Jennifer Brown

Jennifer Brown

August 10, 2026

5  out of  5
rating by Jennifer Brown
"April was amazing to work with and soo helpful when adding vehicle insurance onto my daughter’s new car. She made sure she had the appropriate coverage, the best price and explained the process every step in the way! Thank you April!"
We responded:
"Jennifer, thank you for the kind words! We’re so glad April made the process easy and helped you feel confident your daughter had the right coverage. We appreciate you trusting us to take care of your family!"
Profile photo of Suffian Khan

Suffian Khan

July 9, 2026

5  out of  5
rating by Suffian Khan
"Got me signed up and addressed any issues and concerns promptly (minutes).

Helpful and gold experience. Thanks!"
We responded:
"Thanks, Suffian! We love hearing this. Helping customers quickly and making the process easy is exactly what we strive for. Thanks for the great review—we're grateful to have you with us!"
Profile photo of Eunha Anamcara

Eunha Anamcara

July 8, 2026

5  out of  5
rating by Eunha Anamcara
"Excellent office with great communication and fair pricing"
We responded:
"Thank you so much, Eunha! We really appreciate the kind words and are glad you’ve had a great experience with our team!
"
Profile photo of J G

J G

June 23, 2026

5  out of  5
rating by J G
"My agent has been thorough, professional, and responsive."
We responded:
"Thank you for your kind words! We truly appreciate your trust and are glad you've had a great experience with our team. We're always here when you need us!
"
Profile photo of Juan Irias

Juan Irias

June 4, 2026

5  out of  5
rating by Juan Irias
"Me gusto mucho la atencion
Exelente comunicacion"
We responded:
"Muchas gracias, Juan!"
Profile photo of B Robb

B Robb

May 15, 2026

5  out of  5
rating by B Robb
"Amazing service, thorough, explained well, went over the options, helpful and very polite!"
We responded:
"Thank you so much! I’m really glad we were able to walk through everything clearly and help you feel good about your options. We appreciate you taking the time to leave such a kind review!"
Profile photo of Eric Rolfson

Eric Rolfson

May 9, 2026

5  out of  5
rating by Eric Rolfson
"Brian the owner 2nd generation. Elite customer service."
We responded:
"Thank you!
"
Profile photo of Trvl Mstr

Trvl Mstr

May 6, 2026

5  out of  5
rating by Trvl Mstr
"Recently switched my policies from another Statefarm agent to Brian. He and his team have been patient and professional, and provided good recommendations on policies. Brian even went above and beyond to help me recover erroneous charges caused by Statefarm’s system glitch. What an excellent team! So pleased with my switch!"
We responded:
"Steve, reviews like this make our day — thank you! Insurance can sometimes come with unexpected headaches, so we’re always happy to step in and advocate for our customers when issues arise. Thanks again for the trust and support!"
Profile photo of Victor Leonzo

Victor Leonzo

April 27, 2026

5  out of  5
rating by Victor Leonzo
"Lo recomiendo 100% habla español y me ayudo con todo lo que necesite muy amable y soluciona el problema que tengas y te explica las opciones que tienes ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Gracias Victor. Bienvenido a nuestra oficina y estoy Feliz que le pudimos ayudarle asegurar sus vehiculos y que le gusto nuesto servicio. "
Profile photo of Kyle Long

Kyle Long

March 20, 2026

5  out of  5
rating by Kyle Long
"Awesome experience. Jose be Great."
We responded:
"Kyle, thank you! We really appreciate you taking a minute to share this.
I’ll make sure Jose sees this—he does a great job taking care of people and it means a lot to have that recognized.
We’re always here if you need anything!"
Profile photo of robin earle

robin earle

February 23, 2026

5  out of  5
rating by robin earle
"Jose was very helpful and nice, answered all my questions and helped me find the right coverage"
We responded:
"Robin — thank you so much for taking the time to share this!
Jose truly cares about making sure people understand their coverage and feel confident in their decisions, so this means a lot. We’re grateful you trusted our office to help you find the right protection.
If you ever have more questions, we’re always here for you. 😊"
Profile photo of Galen Swogger

Galen Swogger

February 19, 2026

5  out of  5
rating by Galen Swogger
"I have been with Pepelnjak State Farm for roughly 27 years now. We originally obtained insurance with his father and Brian has since taken over the business. Outstanding service that has never changed through the years! For example, I called today and spoke with April. I only had a quick question for her, but by the time I hung up the phone, she updated my info and saved me some money too! Always a pleasure dealing with their office and speaking with April! Highly recommend them for your insurance needs."
We responded:
"Galen — this one means a lot. 27 years is basically family at this point.
Thank you for sticking with us through the generations and trusting our office all these years. I’m really glad April was able to not only answer the question but make things a little better (and cheaper — always a win).
We truly appreciate you and the loyalty you’ve shown our family and team. We’ll keep taking care of you the same way we always have."
Profile photo of Nicole Pastarnack

Nicole Pastarnack

February 18, 2026

5  out of  5
rating by Nicole Pastarnack
"Excellent agent with Jose. He was extremely knowledgeable, personable & engaging!
I highly recommend working with State Farm & get Jose!"
We responded:
"Thank you Nicole! Jose and our whole team are incredible! We appreciate you taking the time to share your thoughts. "
Profile photo of Robin B

Robin B

February 10, 2026

5  out of  5
rating by Robin B
"José was very responsive and able to save me money with a similar policy as my previous carrier while making the transfer easy"
We responded:
"Thanks, Robin! We really appreciate you taking the time to share this. José takes a lot of pride in making things simple and making sure you’re getting the right coverage without overpaying—glad that came through. Welcome aboard, and don’t hesitate to reach out if anything comes up!"
Profile photo of Muhammad Basbeth

Muhammad Basbeth

February 5, 2026

5  out of  5
rating by Muhammad Basbeth
"Outstanding team here at Brian’s office! Jose has been helping me, awesome!"
We responded:
"Thank you, Muhammad! We’re lucky to have Jose on our team and really appreciate your trust."
Profile photo of Cindy Stevens

Cindy Stevens

January 16, 2026

5  out of  5
rating by Cindy Stevens
"I have to say the customer service is I get from this team is above and beyond! They always do amazing work and get things done so quickly and make life so easy for me! I have been with them since I was 16 because my parents were members and I continued because they were so amazing!
I can message them at 6am and they have completed my request by the time I get off work with no fail. April did just that yesterday! She is amazing! Thank you so much for helping me again!"
We responded:
"Cindy, thank you so much for the amazing review!
It means the world to us that you’ve trusted our office since you were 16 — and even more that we’ve been able to serve your family for two generations. That kind of loyalty isn’t something we ever take for granted.
We work hard to make things quick, simple, and stress-free, and I’m so glad you feel taken care of every time you reach out — even at 6am! (Now that’s commitment 😄)
And you’re right — April is the best. I’ll be sure to share your kind words with her. Thank you again for choosing us all these years, Cindy. We’re grateful for you!"
Profile photo of Gursharan Tiwana

Gursharan Tiwana

January 14, 2026

5  out of  5
rating by Gursharan Tiwana
"I have been working with this insurance office for my autos, homes, life, umbrella, and other products for the last 6 years and they have always gone above and beyond! I always feel like they are listening to me and making sure they are providing me with the best services and products possible. I would leave a 6 star review if I could! Very grateful for the service I have received from Brian, Dan, April, and Jose over the last several years! 🙏🏾"
We responded:
"Gursharan, thank you so much for the incredibly kind words and continued trust over the years. It truly means a lot to us that you feel heard and well taken care of—that’s always the goal. We’re grateful for the opportunity to protect what matters most to you and appreciate your support and encouragement more than you know. On behalf of Dan, April, Jose, and myself—thank you for being part of our journey. That “6-star” sentiment definitely made our day!"
Profile photo of Drew Burza

Drew Burza

January 13, 2026

5  out of  5
rating by Drew Burza
"April was very helpful and understanding. She is always ready to answer any questions I have."
We responded:
"Drew, thank you so much for taking the time to leave this review. April will really appreciate hearing this—she genuinely enjoys helping and making sure questions are fully answered. We’re grateful for the opportunity to work with you and are always here if you need anything at all."
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Liz K-G

December 1, 2025

5  out of  5
rating by Liz K-G
"I've been a customer with them since 2017. This office has been so extremely easy and pleasant to work with. Having worked in an insurance agency myself in the past, it's so refreshing to speak with friendly people who genuinely want to help as much as possible. I had an issue once where I double paid for my policy and they worked tirelessly to make sure I got my refund (including follow up outreach to make sure I got the refund check and keeping me posted on all the progress). Another time I needed other insurance but it's not offered by most major companies. Even though it's difficult to find, they referred me to a smaller company that did have it. So again, going above and beyond their self-interest, they took care of me. Today I called to bundle my auto insurance. Jose has literally helped me on all these calls and I couldn't be more grateful for him. I can tell he's someone who cares about the customers. because of him, I highly highly recommend this office."
We responded:
"Liz, this means a lot. Thank you for trusting our office since 2017 and for noticing the little things we try to do to take care of our customers. I’m so glad José has been such a steady, helpful presence for you—he really does lead with heart. We appreciate you, your kindness, and your continued support. Thanks for being part of our State Farm family."