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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nati Shelal

Nati Shelal

November 8, 2024

5  out of  5
rating by Nati Shelal
"Gursharan Tiwana Is absolute legend when it comes to customer service. When I get the call from MR Gursharan i had really bad service and it keep disconnecting me from the call more than 3 times but thanks to his professionalism and well manners he was very helpful also gives out so much information that I thought it was great, friendly and compassionate. He makes everything so easy to understand. Thank you boss."
We responded:
"Nati, thank you for your wonderful feedback! We're thrilled to hear that Gursharan Tiwana provided you with exceptional customer service, despite the technical issues. His professionalism and compassion are truly valued, and we’re glad he made everything easy to understand for you. If you need any further assistance, please don’t hesitate to reach out. We're here to help! "
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Daniel

November 7, 2024

5  out of  5
rating by Daniel
"Daniel was very helpful and informative. He reminded me of a couple of outcomes I had forgotten about, therefore I could make an informed financial decision. Thank you."
We responded:
"Daniel, thank you so much for your kind words! We're thrilled to hear that Dan was able to assist you in recalling important information that helped you make an informed financial decision. Our team is dedicated to providing exceptional service and ensuring our clients have all the information they need. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in our agency!"
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Aditi Mishra

October 29, 2024

5  out of  5
rating by Aditi Mishra
"I was searching for insurance companies in lower queen ane, when Gursharan aka G., an Office Representative of the Brian Pepelnjak Agency reached out to me. He explained the insurance very well. He also added more benefits in my insurance plan which were not visible if you go the online route. Since i had very less time to make a decision and start insurance, He promptly made time and got on a call and sorted the insurance payments and setup with me. I highly recommend them for anyone looking for assistance with their insurance needs. Their quotes are very competitive and the representatives are also very friendly and attentive."
We responded:
"Hey Aditi! Thanks a ton for the awesome review! We're so glad to hear that Gursharan was able to help you out and make the insurance process smoother. It’s always our Ko goal to provide that personal touch, so we really appreciate you highlighting that. If you ever need anything else, don’t hesitate to reach out. Cheers! - Brian Pepelnjak Agency"
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Michael Moya

October 13, 2024

5  out of  5
rating by Michael Moya
"Great experience working with G. He was easy going and a pleasure to work with."
We responded:
"Thank you for the kind words Michael! We're delighted to hear that you had a great experience working with G. Welcome to State Farm! If there's anything else we can do for you, feel free to reach out."
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Roger Vail

September 25, 2024

5  out of  5
rating by Roger Vail
"After an online search of insurance companies in the area Gursharan Tiwana, aka G., an Office Representative of the Brian Pepelnjak Agency reached out to me. He was able to thoroughly explain my many insurance options and costs. I appreciated his willingness to go through the details. I never felt pressured or rushed to reach a decision. His kind and informed approach sold me on this agency. All my contacts with the office team have had the same professionalism. I highly recommend them for anyone looking for assistance with their insurance needs."
We responded:
"Thank you so much for sharing your experience! Welcome to State Farm Roger! "
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Joyful Diamonds

August 25, 2024

5  out of  5
rating by Joyful Diamonds
"G was wonderful and explained everything so well I felt at ease through the entire process of getting home owners insurance and auto insurance. He was detailed oriented allowing me to consider many things I simply hadn't thought of. Thank you G!"
We responded:
"Gursharan (G) and our whole team really do their best to help. Thank you for sharing your experience. Welcome to State Farm!"
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Christopher Seung

August 22, 2024

5  out of  5
rating by Christopher Seung
"I had a fender bender accident. I couldn't navigate the State Farm website to process the claim so I called my State Farm agent. Dan took over and filed my claim. Everything went smoothly after that. Great service that gives my agent a competitive edge and instills loyalty."
We responded:
"Welcome to State Farm Chris! Gursharan and our whole team are committed to helping educate so you can make the best decisions about your personal protection. "
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Susan McKinney

August 16, 2024

5  out of  5
rating by Susan McKinney
"Great help made my replacing my insurance easy and saved me money"
We responded:
"Thank you Susan! So glad we could help save you some money. Welcome to State Farm!"
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Daniel Rall

August 7, 2024

5  out of  5
rating by Daniel Rall
"Jose was extremely helpful and knowledgeable. I was paying extraordinarily High rates and he saved me $300 per month. Couldn't be more happy I'm also going to be getting other coverages through him. Highly recommend can't say enough good things"
We responded:
"That is so great! I love when we can save people money, but more importantly get you the appropriate coverage. Welcome to State Farm Daniel!"
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Thomas Whong

July 31, 2024

5  out of  5
rating by Thomas Whong
"Jose is great and super helpful all the time."
We responded:
"Thank you Thomas! Jose and our whole team really do an amazing job. "
Profile photo of Sidharth Agarwal

Sidharth Agarwal

July 11, 2024

5  out of  5
rating by Sidharth Agarwal
"Great service and insurance rates."
We responded:
"Thank you Sidharth! Welcome to State Farm. "
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Shailesh Joshi

July 9, 2024

5  out of  5
rating by Shailesh Joshi
"Awesome service."
We responded:
"Thank you! "
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Andrew Schatzberg

July 9, 2024

5  out of  5
rating by Andrew Schatzberg
"G. and Brian were fantastic! Working with good people is so much better than chatbots."
We responded:
"LOL! Thank you Andrew! We agree that dealing with real people that know you makes a huge difference especially during difficult claims. "
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Mason Hu

June 26, 2024

5  out of  5
rating by Mason Hu
"Great Service!"
We responded:
"Thank you Mason! "
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Silas Kingston

June 20, 2024

5  out of  5
rating by Silas Kingston
"This is a great agency."
We responded:
"Thank you so much! "
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Yuri Galicia Sanchez

June 17, 2024

5  out of  5
rating by Yuri Galicia Sanchez
"La persona que me atendió muy amable y excelente trato y me gusta mucho porque te explican bien y te ayudan en español si tú lo deseas"
We responded:
"gracias yuri!"
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Harpreet Singh

June 14, 2024

5  out of  5
rating by Harpreet Singh
"I try everywhere but Bryan help me a lot to get cheaper price there is no comparison anywhere I was tried with 10 different companies but my he help to find a better price I really appreciate him ."
We responded:
"Thank you Harper! So glad we could help. Welcome to State Farm! "
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Teresa Payne

June 13, 2024

5  out of  5
rating by Teresa Payne
"Great! Friendly!"
We responded:
"Thank you Teresa! "
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Jacob Vien

June 8, 2024

5  out of  5
rating by Jacob Vien
"Gursharan is awesome. I would recommend this agency to anybody that wants a transparent and informative process when deciding what they need covered. So happy I made the switch!"
We responded:
"Thank you Jacob! Gursharan is such an asset to our team. Thanks for sharing your experience. Welcome to State Farm!"
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Jinhee Byoun

June 7, 2024

5  out of  5
rating by Jinhee Byoun
"Personal. Details oriented. No pressure. Reasonable prices. Very pleasant experience:)"
We responded:
"Thank you Jinhee! "
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Andy

June 5, 2024

5  out of  5
rating by Andy
"The best customer service I’ve experienced with an insurance agent. Happy I’ve switched companies. Highly recommend!"
We responded:
"Thank you so much for sharing your experience! Welcome to State Farm Andy!"
Profile photo of AR DIGITAL

AR DIGITAL

June 5, 2024

5  out of  5
rating by AR DIGITAL
"I want to express my sincere gratitude for the excellent service I received. José is an outstanding agent who was always available to answer my questions and provide the best advice. I highly recommend this place for its professionalism and customer service! — Quiero expresar mi más sincero agradecimiento por el excelente servicio que recibí. José es un agente extraordinario que siempre estuvo disponible para resolver mis dudas y brindarme el mejor asesoramiento. ¡Recomiendo altamente este lugar por su profesionalismo y atención al cliente!"
We responded:
"Andres y familia, bienvenido a State Farm. Estoy contento que pudieron connectarse con Jose y el pudo contestar todas sus preguntas. Tenemos un buen equipo en nuestra oficina que estan listos para servirles."
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AK

May 30, 2024

5  out of  5
rating by AK
"Jose was super friendly, easy to work with and knowledgeable. Anything he was not positive on he found who he needed to talk to to get me complete thorough answers! Rates were cheaper and better then current insurance"
We responded:
"Thank you so much for sharing your experience! Welcome to State Farm AK! "
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Lexi Perry

May 14, 2024

5  out of  5
rating by Lexi Perry
"Pleasant company and very helpful for my first time experiencing insurance transfers!"
We responded:
"Thank you Lexi! "
Profile photo of Chau LoLo Mullen

Chau LoLo Mullen

April 26, 2024

4  out of  5
rating by Chau LoLo Mullen
"I spoke with G. T. Today. The insurance agent was very informative about the insurance policy I was looking for. I was very impressed 💯 I'm happy with the quotes given to me. I'm glad to be a new member with State Farm Ins. Lo"
We responded:
"Welcome to State Farm Lo!"