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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

MissN LinkS

March 13, 2023

5  out of  5 rating by MissN LinkS
"Helpful and informative"

Andy Hougan

February 26, 2023

5  out of  5 rating by Andy Hougan
"Had an excellent experience with G! He was helpful, informative and made sure I was getting the coverage that was right for me. Fantastic experience!"

Roger and Melissa Cook

February 24, 2023

5  out of  5 rating by Roger and Melissa Cook
"Brian and his team have gone above and beyond to provide excellent service for us. Super responsive and easy to communicate with - highly recommend."

LeAnne Robinson

February 22, 2023

5  out of  5 rating by LeAnne Robinson
"I have both my home and auto at Brian Pepelnjak’s office. I needed to find business insurance for myself and contacted them. I can’t say enough about the support Jose’ Montanez gave as I navigated this new territory with my startup. I am really grateful that once again I was supported in my process. THANK YOU!"

Liz VanDyke

February 11, 2023

5  out of  5 rating by Liz VanDyke
"Always fast to answer questions and great at getting us the best deal in town!"

WILLIAM ENRIQUE GONZALEZ ROSSI

February 5, 2023

5  out of  5 rating by WILLIAM ENRIQUE GONZALEZ ROSSI
"(Translated by Google) This work team, dedicated to family, personal and patrimonial protection, offering State farm insurance policies, is very professional, they advise you to achieve a product that suits your needs and also your budget, every time I need them. They are there to assist you very kindly. Congratulations, keep it up and I make a special mention of José, who has been my support in communication in Spanish and is an attentive and professional person. ___________ This work team, dedicated to family, personal and patrimonial protection, offering State farm insurance policies, is very professional, they advise you to achieve a product that suits your needs and also your budget, every time I need them. They are there to assist you very kindly. Congratulations, keep it up and I make a special mention of José, who has been my support in communication in Spanish and is an attentive and professional person. (Original) Este equipo de trabajo, dedicado a la protección familiar, personal y patrimonial ofreciendo polizas de seguros de State farm, es muy profesional, te asesoran para lograr un producto que se adapte a tu necesidad y también a tu presupuesto, cada vez que necesito de ellos están ahí para atender muy gentilmente, Felicitaciones sigan así y hago una mención especial a José quien ha sido mi apoyo en la comunicación en Español y es una persona atenta y profesional. ___________ This work team, dedicated to family, personal and patrimonial protection, offering State farm insurance policies, is very professional, they advise you to achieve a product that suits your needs and also your budget, every time I need them. They are there to assist you very kindly. Congratulations, keep it up and I make a special mention of José, who has been my support in communication in Spanish and is an attentive and professional person."

Oummm Muhammad

January 31, 2023

5  out of  5 rating by Oummm Muhammad
"I was referred to the state farm insurance by my boss's wife. Brian and Jose were such an amazing team,they do their job diligently! Brian helped me registered for my car insurance within few minutes and forwarded all the necessary documents I needed to use my vehicle! Jose who was kind enough to answer all my questions and explained everything i needed to know about the insurance company. Thank you!"

Rachel Maxwell

January 30, 2023

5  out of  5 rating by Rachel Maxwell
"My husband and I have had a great experience with Brian and his team. We've been clients for almost 7 years, and in that time frame Brian has helped us with 2 different Home owner's policies, Car insurance, and life insurance. He is so easy to work with, and I have never felt like he was out to "sell me" products or push me into something that wasn't for me, which isn't the case for all of my insurance agents, unfortunately. I just really appreciate that any time I need something, whoever answers the phone for him is always friendly, helpful, professional, and prompt, and working with Brian for various things has always been very easy. Thank you!"

MOHAMMAD WAHEDUZZAMAN

January 27, 2023

5  out of  5 rating by MOHAMMAD WAHEDUZZAMAN
"Gursharan Tiwana was super helpful and went beyond his responsibilities to transfer my current auto policy to State Farm in Washington. Even though the office closes at 5, he stayed about an hour extra to help me out and patiently explained auto and life insurance policies. Definitely recommended State Farm, especially Gursharan Tiwana"

Cheyenne Hill

January 19, 2023

5  out of  5 rating by Cheyenne Hill
"The best and most polite workers I've encountered with insurance companies, I switched from progressive to the and they saved me $400 a month and gave me more services than progressive did for less"

Beyond vlogs

January 16, 2023

5  out of  5 rating by Beyond vlogs
"My experience here was amazing. I was looking for insurance at the cheapest price and I got it. My agent G helped me out by giving as many discounts as he could and he was really helpful with talking me through everything so I understood what I was going to be paying for. I recommend these guys here they are very professional and they want to help you."

Odai Habib

January 7, 2023

5  out of  5 rating by Odai Habib
"Thank you very much sooooooo helpful 😁"

Eric Brave

December 29, 2022

5  out of  5 rating by Eric Brave
"Brian has been my agent for a very long time and I recently needed his help with a claim issue after an accident. Brian went to bat for me and really helped me out! He’s always been attentive and supportive and he really knows his stuff!!"

Samrawit Kiflemariam

December 19, 2022

5  out of  5 rating by Samrawit Kiflemariam
"Jose is very professional with good manners."

סנדרה אדרי

November 30, 2022

5  out of  5 rating by סנדרה אדרי
"Great service call, very patient with me And very good job!"

Yesenia Lopez

November 19, 2022

5  out of  5 rating by Yesenia Lopez
"Jose did an amazing job in helping us find the perfect policy! He was very helpful and answered all the questions we had for him. Not just that he helped us save over $100 dollars with this new policy. We can tell he loves helping people. BTW he also speaks Spanish! Gracias Jose!"

Joyce Christian

November 15, 2022

5  out of  5 rating by Joyce Christian
"I am 71 years old and recently moved from CA to WA requiring substantial frustrating logistical changes. SF agent, Brian Pepelnjak, went far out of his way to help me with state-required changes to my Medicare Supplemental, Auto and Rental insurance. His staff was knowledgeable and sincerely concerned about me when, in the midst of of a 5-day electric black out, I couldn’t complete my part of the final process as quickly as I had thought. I made the right decision to call Brian and he helped me with a sincerity that one doesn’t often find in this busy world. I’m very grateful for his help."

Monica Crosbie

November 11, 2022

5  out of  5 rating by Monica Crosbie
"Brian's whole office has been extremely helpful over the last few years and today I had the pleasure of working with Jose to bundle my home and auto insurance and he just saved us a load of money each month! Thanks Jose and Brian!"

talwinder mann

November 10, 2022

5  out of  5 rating by talwinder mann
"i don’t generally write reviews for someone but I am so impressed with the service I received from Gursharn tiwana .he is so professional and efficient. he was able to get me better and more coverage than I previously had with a different insurance company and for a LOWER price than what i was paying .he helped me to swich my home and auto insurance to state farm .thank you “Gursharan “ for providing an excellent service ."

Aly Jones

October 28, 2022

5  out of  5 rating by Aly Jones
"It was a very pleasant experience talking to Jose! He was super helpful and very kind. We love State Farm! Thank you Jose for helping us out so much! :)"

David Colmenares

October 27, 2022

5  out of  5 rating by David Colmenares
"Brian and all his staff are great to work with! Always responsive and very knowledgeable."

lorena castro

September 29, 2022

5  out of  5 rating by lorena castro
"(Translated by Google) José was super kind in explaining all my doubts very clearly, thanks José! (Original) José fue súper amable en explicar con mucha claridad todas mis dudas, gracias José!"

Jasmine Mathews

September 22, 2022

5  out of  5 rating by Jasmine Mathews
"David (or Dan? I forgot, I’m terrible) did a great job helping me, moving is stressful but updating your renter’s insurance policy doesn’t have to be! Thanks so much!"

brian moriarty

September 21, 2022

5  out of  5 rating by brian moriarty
"Great honest people... I wasn't expecting such wonderful experience... I went in with an sr22 and still they helped me out. Above and beyond. If I had a question they were quick to answer it for me. Mr G.was an excellent help for me."

``

September 14, 2022

5  out of  5 rating by ``
"Over the Years always such a good feeling to talk to someone local. All the times/I called in to ask questions, it was a lot, It's so important to me having full coverage when need it. To me you are the BEST INSURANCE Brian Pepelnjak, have been with other companies However this place is a 5 star if could give them a 10 Star Excellent Public relations and I'm lucky to be onboard. Thankyou over the years and get to say it this way very Grateful. From your safe driver- Lisa K."